Serving the Corporate, Bank, and Investor Owned Real Estate Portfolio
A System Based on Experience
The experience of executing almost 4,000 total transactions and over 1,200 bank owned properties listed and sold (nearly 900 in the last six years) has taught us that in order to provide our clients with the best service, you need to devise and implement a systemic approach to managing their files. We have developed and put into practice a system that though constantly being refined provides our clients with the highest level of quality, efficiency, and effectiveness.
To accomodate the flow of R.E.O property operations, we start with the basics: a convenient location, good space planning, and a private office. The office location is central to our service area so that we are able to easily get to our property assignments, and to allow agents easy access to our operations.
Our current staff has been together for over seven years. The team is compromised of seasoned real estate professionals to include: an appraiser, loan officer, underwriter, book keeper, transaction coordinator, property inspector, a general contractor, and realtors. Our clients appreciate that they have a familiar voice and a more personal relationship to help them manage the frenetic pace of the web based property management systems.
We have implemented a system that incorporates a detailed workflow that begins with the property assignment notification and ends with the final billing reimbursement. Our system relies upon a division of labor approach to the workflow, we have subject matter experts that are responsible for each segment of the process and then pass the work along. To ensure continuity of our operation, we do extensive cross training of the staff, and then rotate them through the different departments. Because the REO business is so reliant on technology, we are constantly upgrading our systems to compliment the platforms and technologies of our clients. The office is fully staffed Monday through Friday, 7:00 am to 5:00 pm. We understand the needs of real estate in general and the unique needs of the REO client specifically, therefore we are available Monday through Saturday starting at 7:00am through 7:00pm. When our office is closed, the office mainline is directed to one of the managing partners.
The cornerstone of our success is that we communicate in a timely, relevant, well crafted, clear, and concise format. We go to great lengths to ensure that every file is "touched" at the start of the work day, and prior to the end of the work day, and that our clients are updated as they dictate, or as needed. We have a communication network that ensures that when an asset manager calls, or a Broker or a Buyer needs help, we answer the phone, or respond to their text or email quickly. Our customer service goal as it pertains to operating in the different web based platforms is to conduct our business in "real time". By utilizing good technology, and awareness within our team of the entire operation, we are able to provide information in real time for our clients.
The Broker Price Opinion
As we are all fond of saying in Real Estate, "the market may not be kind, but it is always right." Pricing the property is the single most important factor in the marketing matrix. That is why we have a full time appraiser on our team, as well as a General Contractor. Our entire team participates and then comes to a consensus as to what repairs or enhancements should be recomended as well as to what value we place on the property prior to submitting the BPO to the client. The Bartolic Team's success in the selling of REO properties starts with the basics: getting the price right.
Marketing the REO Property
The Bartolic Team is driven to integrate the marketing process of selling the portfolio of REO properties. We coordinate our efforts by integrating marketing assets into a successful campaign. We embrace the use of technology, direct marketing, and the strength of Broker to Broker communiqués to sell your property in the shortest amount of time, and at the highest net attainable. The Bartolic Team is ready, willing, and able to execute your plan today.
Our Greatest Asset - The Selling Broker and Agent (better known as: The Buyer's Agent)
Selling the REO property is dependent upon a selling Agent or Broker writing an offer for their client. Though it is common sense to do all we can for the selling agent, too many Listing Agents do not extend even common courtesy to what they consider competition; they are too focused on "double-ending" the sale. Our approach is very different and is appreciated by the Real Estate community. We send as much information to the Brokerage community as quickly as we can. Brokers and Agents know that our properties are entered into the MLS as soon as we get the approval to go active. Agents are confident that our properties are easy to show, and that our process of handling their client's offer or transaction is thorough, easy to execute, and transparent. Brokers continually tell us how great it is that we answer the phone, that they can get answers, and that we have the staff to help them through the transaction.
Assisting The Selling Agent
Buying REO is often viewed as difficult, and fraught with peril and disinformation. Our entire team is dedicated to providing the buyers' agent with the information they need to feel confident and comfortable. Our system allows us to take the time needed to explain the process to both buyers and agents. The benefit to our clients is that we increase the pool of by increasing the number of R.E.O compedent agents.
Our Commitment to Realtors
Our Service Area
Due to the compact nature of Orange County, we are able to service the entire county from our centrally located base of operations. We are also able to service the border cities of Los Angeles County along the 605 Freeway Corridor as well as the San Bernardino and Riverside border cities along the 91 Freeway Corridor. The Orange County market is unique, and is made up of cities that are the most expensive in the United States, and cities that are amongst the most affordable in Southern California. These markets are best served by a team such as ours that have an efficient and effective property disposition system, possess unsurpassed market knowledge, and marketing skills.
Orange County Zip Codes
Orange County Cities (36)
|Brea||La Palma||Rancho Santa Margarita|
|Buena Park||Laguna Beach||San Clemente|
|Corona del Mar||Laguna Hills||San Juan Capistrano|
|Costa Mesa||Laguna Niguel||Santa Ana|
|Cypress||Laguna Woods||Seal Beach|
|Dana Point||Lake Forest||Stanton|
|Fountain Valley||Los Alamitos||Tustin|
|Fullerton||Mission Viejo||Villa Park|
|Garden Grove||Newport Beach||Westminster|
|Huntington Beach||Newport Coast||Yorba Linda|
Los Angeles County Cities (9)
Long Beach - Lakewood - Cerritos - Downey - Norwalk - La Mirada - Bell Flower - La Habra Heights - Whittier
San Bernardino and Riverside County Cities (3)
Corona - Chino Hills - Norco
Bank - Corporate - and Investor Clientele and Platforms
|ATLAS||Equity Pointe||Landsafe||Skyhill REO|
|Bank of America||First American REO||LRES||Statebridge Loan Servicing|
|Bayview Loan Servicing||Freddie Mac||NRT||Stewart|
|Brighton REO||GMAC||Old Republic||Suntrust Mortgage|
|Caliber Mortgage||Green River Capital||One West Bank||USRES|
|Capital One||HSBC||Phoenix Asset Mgmt||Wells Fargo/PAS|
|Citibank||HUD||PMH||Williams & Williams|
|Chase||Hudson & Marshall||Prime Asset Fund||24 Asset Management|
Corporate Client References
Allen Seelenbinder - Bank of America
Tamiko Broms - PEMCO (HUD)
Lynn Carder - Fannie Mae
Pamela Rosenhouse - Freddie Mac
Bryce Fendall - Statebridge Company
John Burnett - Phoenix Asset Management
Mike Pinto- Xome
Margie Fagan - Computershare (Specialized Asset Management)
Linda Seale - 24 Asset Management
Rod Wylie - Caliber
Ella Barlow - Green River Capital
Our Additional Language Capabilities
Spanish - Korean - Vietnamese - Chinese
Attention to Detail and a Wealth of Experience
Implementing a dynamic marketing plan is about putting all the pieces together and integrating the process. The Bartolic Team excels at marketing and we have the systems in place to ensure that your properties sell quickly and for the highest possible net.
The Power Experiance
Numbers talk, and ours tell quite a story. We are closing in on 4,000 total transactions to include over 1,200 Investor Owned Properties. Our team is highly trained and motivated, and we look forward to representing you.
There is no substitute for experience.
The Bartolic Team
201 Marine Avenue
Balboa Island, CA 92662
CalRE No. 00783792
CalRE No. 01193486